Showing posts with label Air India. Show all posts
Showing posts with label Air India. Show all posts

Tuesday, May 15, 2012

What ails our airlines ?

Got this communication from Jet Airways :Jet to charge Rs 50 for duplicate ticket


This is to bring to your notice that effective immediately, requests received for duplicate e-ticket printouts at Airline Ticketing Offices and City Ticketing Offices in India across Jet Airways and JetKonnect will attract a fee of Rs.50 per e-ticket (revenue / award ticket) reprint.

Please note that this fee is applicable only to requests for a reprint / duplicate copy of the existing booking.

JetPrivilege Platinum members are exempted from the e-ticket reprint charge.



I was not upset . . . 

  1. Not because Jet was a preferred brand
  2. it was additional charge for additional (duplicate) service. Why not ?? 
  3. they were cost conscious - fee income was always a good idea
  4. may be it will save paper - people may be more conscious about this & thus, less 'duplicate print outs' ! 
Wish Air India were more cost conscious too. But can not blame the airlines only. 

Kingfisher is on crutches too

Ndtv carried a brilliant Q & A with Sahara's Subroto Roy. He mentioned too there are policy issues. 

While we conveniently blame the airlines, perhaps the buck stops at the Government ?



Something is fundamentally wrong with our aviation industry ? ? ?


Friday, April 13, 2012

I hope to fly Air India, soon

Maharaja is out of his death-bad...may continue to fly!
Govt has approved a whopping Rs 30K crore package to Air India, spread over till 2020.
Is it essential for govt to plough that much money in to something like a air-carrier ? Should they not be spending on more basic needs of the poorest ?!

I went through the article in Live Mint with lot of reservation. It spoke of several milestones, but all financial, incl cash profit by 2018 !!

Apart from financial milestones, no comment on other service parameters. Will the package go beyond the financial parameters and include service parameters ?

During the last five & half years' stay outside India, I have not taken an AI flight at all. It was always cheaper and preferred by a few. Also, at times reco by ticket-agent. But never wanted the prospect of uncertainty on punctuality ! This may not sound patriotic. I was being a demanding customer only.

Hopefully, sometime in near future, I would proudly take an AI flight!